Finding what you need

TL;DR — Can't find what you're looking for? The shortcuts below cover the most common topics: adding bitcoin, sending bitcoin, hardware device help, phone changes, key issues, emergencies, and what happens if Casa is no longer available.

Adding funds
- Depositing funds
Sending bitcoin or ethereum
- Sending funds
Hardware device questions
- Hardware Devices section
Lost your phone / getting a new phone

- Switching to a new phone section

Key not working / replacing a key
- Key Management section
Something feels wrong / feels unsafe

- Emergency Lockdown (Standard)

- Emergency Lockdown (Premium, Private Client, Enterprise)

What if Casa disappears?
- Sovereign Recovery section

Still need help?

Standard members: email help@team.casa with a description of what you're trying to do.
Premium and Private Client members: contact your Client Advisor directly.

Finding what you need - shortcuts

Use this article to quickly reach the most searched-for articles in the Casa Support Center