Zero Hash Account Setup: What to Do If It Fails or Isn’t Approved

Zero Hash account set up failed or wasn’t approved
There are a few possible reasons:

• Additional review required → You’ll see an “Account Pending” message.
• Incomplete setup → The app will prompt you to “Finish account creation.”
• Unsupported jurisdiction → Check the list of supported jurisdictions here.
• Identity verification issue → You may have the option to retry verification in the app.
• Too many failed attempts → If you've tried 3 times, Zero Hash may block further attempts. 

Need Help?
If your account setup fails and you need more information, please contact casa@zerohash.com.