Using Passkeys for your Casa 2FA

We are excited to introduce passkeys as a new and secure alternative to traditional two-factor authentication (2FA) methods. Passkeys offer a seamless, password-free sign-in experience that is both more convenient and more secure.

What Are Passkeys?

Passkeys are a modern replacement for passwords and can be used to log in to websites and apps without the need for a password. They are resistant to phishing, strong, and do not involve sharing any secrets. This makes them a highly secure option for authentication. You can use a passkey as your 2FA authentication. 

How to Add or Remove Passkeys 

You can manage your passkeys through your account settings. Here’s how:

  1. Adding a passkey:
    • From Your Settings: Go to your account settings and tap on 2FA settings. Follow the prompts to add a passkey. Tap Passkey and then tap Secure with passkey. Sign in to your Cloud settings and don’t forget to label your passkey to help you identify it later. 
  1. Removing a Passkey:
    • Go to your account settings and tap on 2FA settings.
    • Navigate to the passkeys section.
    • Remove the passkey by following the prompt.

What Happens If You Lose Access to Your Passkey Provider or Method on my device?

If you lose access to your passkey provider or the method you use to generate passkeys, don’t worry. Here’s what you can do:

  1. Send an email to 
  2. Recovering Access:
    • An advisor will send an email to verify your access by way of Health checking a hardware wallet. For information on how to perform a health check see this article.

Additional Resources

  • For more information about what passkeys are and how they work, you can visit the Apple guide here and the Google guide here.
  • To learn how to set up and use the TOTP 2FA method, please read our detailed article here.

By adopting passkeys, we aim to provide you with a more secure login experience. If you have any questions or need assistance, please contact